{"id":2102,"date":"2026-05-12T14:26:32","date_gmt":"2026-05-12T14:26:32","guid":{"rendered":"https:\/\/designsite.net.bw\/directbpo\/live\/?page_id=2102"},"modified":"2026-05-27T10:32:16","modified_gmt":"2026-05-27T10:32:16","slug":"enroll-form-directbpo-training-courses","status":"publish","type":"page","link":"https:\/\/designsite.net.bw\/directbpo\/live\/direct-bpo-training-courses\/enroll-form-directbpo-training-courses\/","title":{"rendered":"Enroll Form DirectBPO Training Courses"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2102\" class=\"elementor elementor-2102\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10ad4806 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"10ad4806\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fe6c131 elementor-widget elementor-widget-spacer\" data-id=\"4fe6c131\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-82ee57c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"82ee57c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c426ab9 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"c426ab9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0afac8 elementor-widget elementor-widget-spacer\" data-id=\"b0afac8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c486f6 elementor-widget elementor-widget-heading\" data-id=\"5c486f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Fill form below to enroll<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91fe7f8 elementor-widget elementor-widget-spacer\" data-id=\"91fe7f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d1a7a5d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"d1a7a5d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-efd9c13 elementor-widget elementor-widget-shortcode\" data-id=\"efd9c13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"auto-form-builder-wrapper auto-form-builder-1\"><div class=\"auto-form-builder-header\"><\/div><form class=\"auto-form-builder-form\" method=\"post\" enctype=\"multipart\/form-data\" data-form-id=\"1\"><input type=\"hidden\" id=\"auto_form_builder_nonce_1\" name=\"auto_form_builder_nonce_1\" value=\"cfe280ff88\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/directbpo\/live\/wp-json\/wp\/v2\/pages\/2102\" \/><input type=\"hidden\" name=\"auto_form_builder_id\" value=\"1\"><div class=\"form-field  required\" id=\"field-1778676868236\" data-field-id=\"1778676868236\" data-field-type=\"text\"><label for=\"1778676868236\">Selected Course<\/label><input type=\"text\" name=\"1778676868236\" id=\"1778676868236\" required  class=\"form-control field-type-text required-field\"  ><\/div><div class=\"form-field  required\" id=\"field-field_6a047438e733e\" data-field-id=\"field_6a047438e733e\" data-field-type=\"text\"><label for=\"field_6a047438e733e\">Full Name<\/label><input type=\"text\" name=\"field_6a047438e733e\" id=\"field_6a047438e733e\" placeholder=\"Enter your full name\" required  class=\"form-control field-type-text required-field\"  ><\/div><div class=\"form-field  required\" id=\"field-field_6a047438e7340\" data-field-id=\"field_6a047438e7340\" data-field-type=\"email\"><label for=\"field_6a047438e7340\">Email Address<\/label><input type=\"email\" name=\"field_6a047438e7340\" id=\"field_6a047438e7340\" placeholder=\"Enter your email\" required autocomplete=\"email\"><\/div><div class=\"form-field  required\" id=\"field-field_6a047438e7341\" data-field-id=\"field_6a047438e7341\" data-field-type=\"phone\"><label for=\"field_6a047438e7341\">Phone Number<\/label><input type=\"tel\" name=\"field_6a047438e7341\" id=\"field_6a047438e7341\"  placeholder=\"Enter your phone number\" required  autocomplete=\"off\" class=\"form-field-input phone-field-input\"  data-phone-format=\"international\"><\/div><div class=\"submit-wrapper\"><button type=\"submit\" class=\"auto-form-builder-1-submit form-submit-button auto-form-builder-hover-grow\">Submit<\/button><\/div><\/form><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d96d81 elementor-widget elementor-widget-html\" data-id=\"5d96d81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<script>\n(function() {\n    const urlParams = new URLSearchParams(window.location.search);\n    const rawCourseValue = urlParams.get('course');\n\n    if (rawCourseValue) {\n        const formattedName = rawCourseValue\n            .replace(\/-\/g, ' ')\n            .replace(\/\\b\\w\/g, char => char.toUpperCase());\n\n        const checkField = setInterval(function() {\n            const inputField = document.getElementById('1778676868236') || document.querySelector('input[name=\"1778676868236\"]');\n\n            if (inputField) {\n                inputField.value = formattedName;\n                \n                \/\/ --- THIS MAKES IT READ ONLY ---\n                inputField.setAttribute('readonly', 'readonly');\n                \n                \/\/ OPTIONAL: Gray out the background slightly to show it's locked\n                inputField.style.backgroundColor = '#eeeeee';\n                inputField.style.cursor = 'not-allowed';\n\n                clearInterval(checkField); \n            }\n        }, 100);\n\n        setTimeout(() => clearInterval(checkField), 5000);\n    }\n})();\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a757e4 elementor-widget elementor-widget-html\" data-id=\"0a757e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<script>\ndocument.addEventListener(\"DOMContentLoaded\", function () {\n\n    \/\/ -------------------------\n    \/\/ FIELD REFERENCES\n    \/\/ -------------------------\n    const nameField = document.getElementById(\"field_6a047438e733e\");\n    const emailField = document.getElementById(\"field_6a047438e7340\");\n    const phoneField = document.getElementById(\"field_6a047438e7341\");\n\n    \/\/ Stop if fields do not exist\n    if (!nameField || !emailField || !phoneField) return;\n\n    \/\/ -------------------------\n    \/\/ TARGET THE CORRECT FORM\n    \/\/ -------------------------\n    const form = nameField.closest(\"form\");\n\n    if (!form) return;\n\n    \/\/ -------------------------\n    \/\/ FIND SUBMIT BUTTON\n    \/\/ -------------------------\n    const submitButton = form.querySelector(\n        'button[type=\"submit\"], input[type=\"submit\"]'\n    );\n\n    \/\/ -------------------------\n    \/\/ CREATE ERROR ELEMENTS\n    \/\/ -------------------------\n    function createErrorElement(field) {\n\n        const error = document.createElement(\"div\");\n\n        error.style.color = \"red\";\n        error.style.fontSize = \"13px\";\n        error.style.marginTop = \"5px\";\n        error.style.display = \"none\";\n\n        field.parentNode.appendChild(error);\n\n        return error;\n    }\n\n    const nameError = createErrorElement(nameField);\n    const emailError = createErrorElement(emailField);\n    const phoneError = createErrorElement(phoneField);\n\n    \/\/ -------------------------\n    \/\/ FULL NAME VALIDATION\n    \/\/ -------------------------\n    function validateName() {\n\n        const value = nameField.value.trim();\n\n        \/\/ Letters + spaces only\n        const regex = \/^[A-Za-z\\s]+$\/;\n\n        if (value === \"\") {\n\n            nameError.textContent =\n                \"Full name is required.\";\n\n            nameError.style.display = \"block\";\n\n            nameField.style.border =\n                \"2px solid red\";\n\n            return false;\n        }\n\n        if (!regex.test(value)) {\n\n            nameError.textContent =\n                \"Only letters and spaces are allowed.\";\n\n            nameError.style.display = \"block\";\n\n            nameField.style.border =\n                \"2px solid red\";\n\n            return false;\n        }\n\n        \/\/ Require first & last name\n        if (value.split(\/\\s+\/).length < 2) {\n\n            nameError.textContent =\n                \"Please enter your full name.\";\n\n            nameError.style.display = \"block\";\n\n            nameField.style.border =\n                \"2px solid red\";\n\n            return false;\n        }\n\n        nameError.style.display = \"none\";\n        nameField.style.border = \"\";\n\n        return true;\n    }\n\n    \/\/ -------------------------\n    \/\/ EMAIL VALIDATION\n    \/\/ -------------------------\n    function validateEmail() {\n\n        const value = emailField.value.trim();\n\n        const regex =\n            \/^[^\\s@]+@[^\\s@]+\\.[^\\s@]+$\/;\n\n        if (value === \"\") {\n\n            emailError.textContent =\n                \"Email address is required.\";\n\n            emailError.style.display = \"block\";\n\n            emailField.style.border =\n                \"2px solid red\";\n\n            return false;\n        }\n\n        if (!regex.test(value)) {\n\n            emailError.textContent =\n                \"Please enter a valid email address.\";\n\n            emailError.style.display = \"block\";\n\n            emailField.style.border =\n                \"2px solid red\";\n\n            return false;\n        }\n\n        emailError.style.display = \"none\";\n        emailField.style.border = \"\";\n\n        return true;\n    }\n\n    \/\/ -------------------------\n    \/\/ PHONE VALIDATION\n    \/\/ -------------------------\n    function validatePhone() {\n\n        let value = phoneField.value.trim();\n\n        \/\/ Remove spaces\n        let normalized =\n            value.replace(\/\\s+\/g, \"\");\n\n        \/\/ Allow:\n        \/\/ +26771234567\n        \/\/ 71234567\n        const regex =\n            \/^(\\+267)?[1-9]\\d{7}$\/;\n\n        if (value === \"\") {\n\n            phoneError.textContent =\n                \"Phone number is required.\";\n\n            phoneError.style.display = \"block\";\n\n            phoneField.style.border =\n                \"2px solid red\";\n\n            return false;\n        }\n\n        if (!regex.test(normalized)) {\n\n            phoneError.textContent =\n                \"Enter a valid number (e.g. +267 71 234 567).\";\n\n            phoneError.style.display = \"block\";\n\n            phoneField.style.border =\n                \"2px solid red\";\n\n            return false;\n        }\n\n        phoneError.style.display = \"none\";\n        phoneField.style.border = \"\";\n\n        return true;\n    }\n\n    \/\/ -------------------------\n    \/\/ UPDATE SUBMIT BUTTON STATE\n    \/\/ -------------------------\n    function updateSubmitState() {\n\n        const nameValid =\n            validateName();\n\n        const emailValid =\n            validateEmail();\n\n        const phoneValid =\n            validatePhone();\n\n        const formValid =\n            nameValid &&\n            emailValid &&\n            phoneValid;\n\n        if (submitButton) {\n\n            submitButton.disabled =\n                !formValid;\n\n            submitButton.style.opacity =\n                formValid ? \"1\" : \"0.6\";\n\n            submitButton.style.cursor =\n                formValid\n                    ? \"pointer\"\n                    : \"not-allowed\";\n        }\n    }\n\n    \/\/ -------------------------\n    \/\/ REAL-TIME VALIDATION\n    \/\/ -------------------------\n    nameField.addEventListener(\n        \"input\",\n        updateSubmitState\n    );\n\n    nameField.addEventListener(\n        \"blur\",\n        validateName\n    );\n\n    emailField.addEventListener(\n        \"input\",\n        updateSubmitState\n    );\n\n    emailField.addEventListener(\n        \"blur\",\n        validateEmail\n    );\n\n    phoneField.addEventListener(\n        \"input\",\n        updateSubmitState\n    );\n\n    phoneField.addEventListener(\n        \"blur\",\n        validatePhone\n    );\n\n    \/\/ -------------------------\n    \/\/ INITIAL BUTTON STATE\n    \/\/ -------------------------\n    updateSubmitState();\n\n});\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44a1f17 elementor-widget elementor-widget-html\" data-id=\"44a1f17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<script>\ndocument.addEventListener(\"DOMContentLoaded\", function () {\n\n    const refererField = document.querySelector(\n        'input[name=\"_wp_http_referer\"]'\n    );\n\n    if (refererField) {\n\n        \/\/ Force full absolute URL\n        refererField.value = window.location.href;\n    }\n\n});\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c352797 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"c352797\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-007e600 elementor-widget elementor-widget-spacer\" data-id=\"007e600\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1b8d4a elementor-widget elementor-widget-heading\" data-id=\"a1b8d4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">COURSE OPTIONS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e27297 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5e27297\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f117b8e elementor-widget elementor-widget-spacer\" data-id=\"f117b8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2531eda e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"2531eda\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-056b344 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"056b344\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div data-premium-element-link=\"{&quot;type&quot;:&quot;link&quot;,&quot;link&quot;:null,&quot;href&quot;:&quot;https:\\\/\\\/designsite.net.bw\\\/directbpo\\\/live\\\/direct-bpo-training-courses\\\/customer-service-2\\\/&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-2996170 premium-wrapper-link-yes elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"2996170\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/designsite.net.bw\/directbpo\/live\/direct-bpo-training-courses\/customer-service-2\/\" tabindex=\"-1\"><img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"199\" src=\"https:\/\/designsite.net.bw\/directbpo\/live\/wp-content\/uploads\/2026\/04\/Customer-Service-300x199.jpg\" class=\"elementor-animation-grow attachment-medium size-medium wp-image-1642\" alt=\"\" srcset=\"https:\/\/designsite.net.bw\/directbpo\/live\/wp-content\/uploads\/2026\/04\/Customer-Service-300x199.jpg 300w, https:\/\/designsite.net.bw\/directbpo\/live\/wp-content\/uploads\/2026\/04\/Customer-Service.jpg 310w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/designsite.net.bw\/directbpo\/live\/direct-bpo-training-courses\/customer-service-2\/\">Customer Service<\/a><\/h3><p class=\"elementor-image-box-description\">This course teaches the fundamentals of anticipating and exceeding customer expectations and is ideal for anyone seeking to provide exceptional service, including representatives and supervisors.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8680305 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"8680305\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-calendar1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">3 Days \/ 22 Hours<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7f9f55 elementor-widget elementor-widget-spacer\" data-id=\"d7f9f55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-premium-element-link=\"{&quot;type&quot;:&quot;link&quot;,&quot;link&quot;:null,&quot;href&quot;:&quot;https:\\\/\\\/designsite.net.bw\\\/directbpo\\\/live\\\/direct-bpo-training-courses\\\/contact-centre-operations\\\/&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-73aa584 premium-wrapper-link-yes elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"73aa584\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/designsite.net.bw\/directbpo\/live\/direct-bpo-training-courses\/contact-centre-operations\/\" tabindex=\"-1\"><img decoding=\"async\" width=\"300\" height=\"199\" src=\"https:\/\/designsite.net.bw\/directbpo\/live\/wp-content\/uploads\/2026\/04\/Contact-Center-Operation-300x199.jpg\" class=\"elementor-animation-grow attachment-medium size-medium wp-image-1641\" alt=\"\" srcset=\"https:\/\/designsite.net.bw\/directbpo\/live\/wp-content\/uploads\/2026\/04\/Contact-Center-Operation-300x199.jpg 300w, https:\/\/designsite.net.bw\/directbpo\/live\/wp-content\/uploads\/2026\/04\/Contact-Center-Operation.jpg 310w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/designsite.net.bw\/directbpo\/live\/direct-bpo-training-courses\/contact-centre-operations\/\">Contact Centre Operations<\/a><\/h3><p class=\"elementor-image-box-description\">This program equips current operators, team leaders, and aspiring contact center professionals with the specific skills needed to navigate and succeed in a dynamic contact center environment.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c931c2c elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c931c2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-calendar1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">2 Days \/ 16 Hours<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74fad31 elementor-widget elementor-widget-spacer\" data-id=\"74fad31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-premium-element-link=\"{&quot;type&quot;:&quot;link&quot;,&quot;link&quot;:null,&quot;href&quot;:&quot;https:\\\/\\\/designsite.net.bw\\\/directbpo\\\/live\\\/direct-bpo-training-courses\\\/business-etiquette-professionalism\\\/&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-475ceef premium-wrapper-link-yes elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"475ceef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/designsite.net.bw\/directbpo\/live\/direct-bpo-training-courses\/business-etiquette-professionalism\/\" tabindex=\"-1\"><img decoding=\"async\" width=\"300\" height=\"199\" src=\"https:\/\/designsite.net.bw\/directbpo\/live\/wp-content\/uploads\/2026\/04\/Business-Etiquette-and-Professionalism-300x199.jpg\" class=\"elementor-animation-grow attachment-medium size-medium wp-image-1643\" alt=\"\" srcset=\"https:\/\/designsite.net.bw\/directbpo\/live\/wp-content\/uploads\/2026\/04\/Business-Etiquette-and-Professionalism-300x199.jpg 300w, https:\/\/designsite.net.bw\/directbpo\/live\/wp-content\/uploads\/2026\/04\/Business-Etiquette-and-Professionalism.jpg 310w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/designsite.net.bw\/directbpo\/live\/direct-bpo-training-courses\/business-etiquette-professionalism\/\">Business Etiquette &amp; Professionalism<\/a><\/h3><p class=\"elementor-image-box-description\">This course teaches the fundamentals of anticipating and exceeding customer expectations and is ideal for anyone seeking to provide exceptional service, including representatives and supervisors.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ebf90f elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1ebf90f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-calendar1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">2 Days \/ 16 Hours<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Fill form below to enroll COURSE OPTIONS Customer Service This course teaches the fundamentals of anticipating and exceeding customer expectations and is ideal for anyone seeking to provide exceptional service, including representatives and supervisors. 3 Days \/ 22 Hours Contact Centre Operations This program equips current operators, team leaders, and aspiring contact center professionals with the specific skills needed to navigate and succeed in a dynamic contact center environment. 2 Days \/ 16 Hours Business Etiquette &amp; Professionalism This course teaches the fundamentals of anticipating and exceeding customer expectations and is ideal for anyone seeking to provide exceptional service, including representatives and supervisors. 2 Days \/ 16 Hours<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1613,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-2102","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/designsite.net.bw\/directbpo\/live\/wp-json\/wp\/v2\/pages\/2102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/designsite.net.bw\/directbpo\/live\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/designsite.net.bw\/directbpo\/live\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/designsite.net.bw\/directbpo\/live\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/designsite.net.bw\/directbpo\/live\/wp-json\/wp\/v2\/comments?post=2102"}],"version-history":[{"count":0,"href":"https:\/\/designsite.net.bw\/directbpo\/live\/wp-json\/wp\/v2\/pages\/2102\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/designsite.net.bw\/directbpo\/live\/wp-json\/wp\/v2\/pages\/1613"}],"wp:attachment":[{"href":"https:\/\/designsite.net.bw\/directbpo\/live\/wp-json\/wp\/v2\/media?parent=2102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}